Thunderbird Community Forum

How can I fix Thunderbird's sudden problem with alphabetizing in the list of folders/subfolders? E.g. "To read tablet" is sorted after "To read WebMd" and "Karin" comes after "ZZ-Friends Common" and "Susie" comes after "Zhahai"

This started happening relatively recently - a few months ago, I think. Suddenly folders that used to be in the correct alphabetic order were suddenly misplaced.

I have no idea what I have accomplished and what I have to do next. I am here because I cannot access my current email account,and neither can you. I paid $20 but I still see a pay page. Get Thunderbird installed and working. I had Thunderbird years ago and lost it, I think someone wanted me on the foxinternet.com program. Assume I am a new person to access the internet.

I have an existing Tbird account for my Gmail emails. Have set up a new Tbird account for my Outlook email account. Would like to move all emails, including folders and subfolders, to my new Outlook Tbird account (with the intent of closing my Gmail account altogether).

Would appreciate learning the steps to ensure the emails, folders, and subfolders are moved from Tbird Gmail account to Tbird Outlook account

I don't know if something has changed since the last time I downloaded a .ics file into thunderbird or not.

I used to be able to load a .ics file directly into 'events' in my calendar. But something has changed. When I download the file now it gives it the name "Zul52mNeovl5. Which happens to be the name of the file I'm downloading from. So now I have 3 options of where to put the file - Events, Tasks or this filename. I can't find this file anywhere on my computer. How do I get rid of it?

Any Help would be appreciated.

Thanks

Hey Forum, 2 problems.

1. 1. - I have been having some problems w/my paypal account. Someone has been trying to hack into it. Twice in two weeks. I talked to a paypal tech and was told that they are accessing my emails. And she advised changing my email password. I have use Tbird for several years and don't remember having a password. But if I do, where is it, and how do I change it?
2. 2 - For awhile now I have been getting an error message when trying to send an email. (I can recieve, but not send). it says: "Enter your password for ***********@suddenlink.net on smtpsuddenlink.net" Where would I find such a password and where is smtpsuddenlink.net? Also could the above problem be related to this one? They started about the same time.

My 'sent mail' has suddenly all disappeared - although still on the mail file server. Inbox mail is fine - but if I send a test message to myself, I get the reply, but the sent message is not saveb. I have uninstalled and reinstalled Thunderbird twice, n - the second time deleting the Mozilla folder under C:\users and then rebooting This happened whilst I was using Thunderbird. I have used Thunderbird for years without problems I have run a virus scan with Malwarebytes, but no problmes showed up. All folders are still vixible on my iPhone

I am about to try reinstalling again. I don't want to have to change email clients.

Any help much appreciated.. Thank you Joan Kemp

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Sent mail has suddenly vanished, even though it is still on the originating file server. This happened very suddenly. I uninstalled and reinstalled Thunderbird, but no change. I am about to reboot PC to see if this will solve the problem. Very strange!

I occasionally receive HEIC as attachments. Opening the attachment defaults to my Adobe Acrobat which also cannot open HEIC. Is it possible to set the default open to Paint or something in Win11? Thanks.

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. Is there a setting to have the Recent folders be in alphabetical order again? I could not find anything. Thanks in advance.

I dropped by to see if I replies to a query about Thunderbird. Sometimes the options to Login wouldn't let me in, it kept going to "Como colaborar" that went to a Page with mixed English and Portuguese, another page had mixed Spanish, Portuguese and English.

After a lot of translating, I made it my login. Wow! And my day has just begun. :) ~r

Thunderbird 140.6.0esr (64-bit) "On Linux LMDE 6" 64 bit, on an Intel platform. An HP small format desktop, using two screens.

I see this issue (below) when receiving digest mail from groups.io See the hopefully attached image. If that didnt come through, I can send you a whole screenshot if needed.

The issue is that the first line is correct. The "sender" is the group "linuxham" and is a mail digest message. The second line "Thunderbird 2025: A Year in Review" is correct.

However.. The third line from the UKMicrowaves group, another groups.io group configured to use "Digest Delivery" mode, is shown as coming from "[edited] @groups.io" Misleading at best! (It is always the linuxham group details that is used, regardless of which group has sent the digest.)

The last two lines are correct.

I see this on all groups.io group mail where what comes to me is in the form of a "Digest" (so as not to flood my inbox.) Does T'Bird handle "Digest" mails differently to one-to-one mails?

This odd labeling of the "Correspondents" started some time ago as a result of a past T'Bird update, but prior to that update, was not an issue. I have "Many" groups.io groups I'm a member of.

Sorry but it's taken me this long to find out how to submit this info and ask the question.

I'd love for this to be fixed, and am willing to test any trial version(s) that may be needed, and/or to provide any other needed system info that would help. I am contactable on [edited from public] @googlemail.com

Oh... I made "Many" attempts over the last year or three to setup a "Mozilla" account to report this, but I now know "Mozilla" has renamed to just "Moz". Sadly, "Moz account creds" are not accepted! to login here.

By accident I found that a Google ID works. Pity that was not sorted some time ago, else I could have reported this sooner. (Better presentation on the T'bird support initial web page would help with such confusion, or is this intentional to filter out lame questions? And lower support costs! I know of others who implement such! ;-)

Anyway, thanks for seemingly letting me in at last. Much appreciated from a long time Thunderbird user of "Many years".

Even with the above wrinkle, it's far the best mail client out there I find. True "Cross Platform" too. (Though I found the Android offering rather "clunky" at best.)

Thanks Again.

Yours...

Dave or G8KBV, yes a "Ham"...

Hello,

When creating a new account with the email provider @gmx.de, after entering my name, email address, and password, it is confirmed that this combination is found in the Mozilla ISP database. (1)

After clicking the 'Done' button (2), an error message is displayed (3).

I can log in to the email account using the same credentials via a browser.

What could be the cause of this behavior?

Thank you in advance for your assistance.

Martin Kuhr

As you can see in the screenshot, the umlauts are missing in many emails. Unfortunately, the corresponding fonts can no longer be set in Thunderbird; I use version 140.6.0esr (32-bit). Where can I set that ä, ö, ü, ß (...) are displayed normally? Greetings from Berlin, Markus